Do I have to pay your price?
No. You pay whatever you want when you purchase a used mobile phone to sell on to us. The less you pay the more money you can make. Our prices include a commission for you plus you can then make additional cash by paying less than the quoted value e.g. if we quote £100 then you earn your commission plus if you pay £90 then your total profit will be in excess of £10.
Can you offer a value for a mobile phone that is damaged/faulty?
Yes. We can offer a value for a mobile phone that is damaged/faulty. We expect the phone to be used, scratched and generally having the appearance of a phone 12-24 months old. What we are not expecting is a phone that does not power up, has a broken screen or is water damaged.
Once we have received and tested a mobile phone we will make an offer. In general over 90% of all mobile phones traded in with us do meet our terms and conditions. For the other we make offers of up to 70% of the full value. If we are unable to offer you a value for your handset we will be more than happy to recycle it for you free of charge.
Unfortunately we cannot be held responsible for damage sustained in transit.
What do you mean by the phone must be in full working order?
What about stolen phones?
As part of the valuation process we cross reference all phones against the stolen phone database
What about eBay? How does Mobile Phone Xchange compare?
Favourably. Selling used handsets to Mobile Phone Xchange is easier than eBay with no failed bids, quicker payment and security in the knowledge that you are dealing with an established, trusted and reputable company. Prices are comparable after taking into account listing and Paypal fees.
What do Mobile Phone Xchange do with the phones?
Our recycled phones go to developing markets or, if they can’t be reused, they are recycled to the highest environmental standards.
Do I need to send the battery and charger and accessories?
Using the freepost envelope provided, please include the mobile phone and memory card, if the phone came with one. Please note: we do NOT require chargers.
As an MPX agent, the more handsets you trade in the more money you can earn. We’ve outlined below three scenarios of earnings... more
Our recycled phones go to developing markets or, if they can’t be reused, they are recycled to the highest environmental standards