| Our Offer
mobilephone xchange (mpx) designs and implements used mobile trade-in and straight-sale propositions for your customers that integrate seamlessly with your existing service and product offer. We can get you set up and fully operational in a fortnight. We design and implement flexible and fully-scalable self-funded solutions that give you the customer service and logistics support you need-all running under your brand. We do the work; you reap the benefits and take all the credit.
The mpx offer:
- Flexible and fully-scalable bespoke network and manufacturer solutions.
- Innovative self-funded and profit-making services.
- Individualised market-driven prices for working and non-working phones (not the one-price-fits-all approach to scrapping old mobiles).
- Seamless set-up and integration to provide you with complete or partial behind-the-scenes support that ensures you get all the credit.
- A dedicated and fully-trained customer support centre operating under your brand.
- Guaranteed secure logistics through our partnership with Keuhne & Nagel: one of world's leading logistics providers, with more than 42,000 employees in 100 countries, and the current logistics service providers for Orange, Virgin Mobile, and T-Mobile.
- Full MI reporting through open database or scheduled reports.
- Customer-centric reverse logistics: your-company-branded send-in bags.
- Existing capability to assess and process several thousand mobile phones per day.
- We train your trainers and offer staff incentive programmes.
- We provide flexible payout options: credits, vouchers, charitable donations.
Contact mpx today to see how we can help you benefit from buying back your customers' used mobiles.